|
|
|
|
|
|
Shopping Policies |
|
|
|
|
|
By shopping with GH Furniture Furniture, customers agree
following terms and conditions: |
|
|
|
|
|
1. GH Furniture Furniture covers Limited Manufacture and
Repair Warranty for all products except Floor Models and Clear-out
products which were sold on As Is status. Warranty will be applied
for home furniture not for commercial uses. For leather products, GH
Furniture Furniture provides Limited Repair Warranty for one year. Leather
is a natural product, and, as such, each hide will reflect its own
individuality. Some variations of shade and tone are to be expected
as are the nicks, scratches, and wrinkles that only occur in genuine
leather; these characteristics are in no way to be considered a
defect.
2. GH Furniture Furniture will be responsible for only manufacture defeats
and possible shipping damages. GH Furniture holds the right to determine
whether or not it is manufacture defeats. All damages must be
reported to GH Furniture within 72 hours after delivery or picking up. All
customized item sales are final, no refund and return. For regular
merchandise return or exchange, GH Furniture will charge 30% re-stocking
fee and any other shipping cost. All return or exchange must be in
original package and in re-sellable condition.
3. It is customer's sole responsibility to measure the furniture and
make sure that it will fit his/ her intended space.
4. All customized order is final. Sofa customization will take
normally 6 to 8 weeks but this time frame is an estimate. GH
Furniture
Furniture will not be responsible for any delay due to Custom Hold,
Weather Problem, Peak Season and other Unmanageable factors.
5. Unless agreed by GH Furniture's management,
Customers will be responsible for removing and disposing the
furniture package. |
|
|
|
6. It is customer's responsibility to meet
delivery personnel at the time arranged between shipping company and
customer. Customers will get charged extra if failed to show up when
delivering or failed to provide accurate information regarding
shipping. |
|
|
|
7. All custom orders are final. No Return
and No exchange. All regular stock items must be unused and in
original package. Customer will be responsible for both inbound and
outbound shipping cost plus 30% restock fees. ( Customers can use
our shipping partner or other shipping companies to do the shipping
but shipping arrangement must be arranged and paid by customers and
we have the right to check and reject the return furniture if it is
used or damaged or not in original packages. ) Once the order
is placed and processed, all sales are final.
8. The goods shall become the property of the
Purchaser at the time it arrives at customer's front door. Failure
of delivery due to difficult access, wrong info provided, fail to
receive goods at arranged time should be the responsibility of the
customer.
9. Colors shown on the website may not be the same as the
actual product due to:
1) Different computer monitors display color differently.
2) Colors of actual products may vary slightly from one batch to
another.
3) Some of furniture color shows differently under sunshine or
inside of room such as espresso color.
GH Furniture Furniture will try it best but offers no guarantee the colors
showing on the website will match 100% to the actual product.
10. For the first time delivery, GH Furniture may cover majority
of shipping cost and arrange the shipping for customers but all
shipping cost of return or exchange or other customer service
related issues will be arranged and paid by customers.
|
|
|
|
